Frequently Asked Questions & Contact Us

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Read our Frequently Asked Questions below, or click the button to contact us.

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Frequently Asked Questions

Q: Where do you deliver? Can you deliver to my office and home?

A: We deliver anywhere in St. Louis County that is convenient for you. We also offer discounts to any office that has three or more people signed up! If you will not be home when the delivery arrives, we ask you to have a cooler out with ice for us (we will also ice pack).

Q: How does the menu work?

A: Each week you can choose from five lunch/dinner options, two snack options and our signature Collagen Chocolate bars. We have four seasonal menus, offering about 35 different meal selections each season--you’ll never get bored! When you purchase your package, you will receive the menu for the following week in order for you to make your selections.

Q: How much do meals cost?

A: Basically it is a subscription service that gives you the flexibility to order just one week at a time or up to 16 weeks at a time. Meal cost ranges from $11-13 including delivery.

Q: How many meals can I order per week?

A: You may order a minimum of 5 meals per week, up to as many as you would like in multiples of fives. Below ten meals, you may select 6, 7, 8, or 9 meals.

Q: Do your meals follow a special diet, or can I request a special diet?

A: While Basically It does not subscribe to a specific diet and prides itself on serving nutritiously dense and delicious meals, our meals are always gluten free and dairy free and many of our options are naturally paleo and keto friendly. We also offer up to five vegan and vegetarian menu options per week.

Q: What if I have an allergy?

A: If you have a dietary allergy (nuts, celiac, autoimmune, AIP), keep in mind that while there may be menu options for you, Basically It works out of a commercial kitchen and there is no way to ensure equipment is clean of food allergens. We recommend that you DO NOT order Basically It Meals if you have any serious food allergy.

Q: Do you provide nutrition information?

A: Each meal contains information on calories, carbohydrates, protein and fat. We offer nutritionally balanced meals consisting of vegetables, protein and healthy fats. Our meals are delicious and satiating, and they are a great way to enjoy real food that fits into your diet and lifestyle.

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